๐ก๏ธ Safe Play
Responsible Gaming at kabaji
kabaji is committed to providing a safe and enjoyable environment for all players in Bangladesh. We believe gambling should always be fun โ never harmful. Our responsible gaming tools and resources are here to help you stay in control at every step.
Our Commitment to You
At kabaji, responsible gaming is not an afterthought โ it is built into the foundation of how we operate. We understand that for the vast majority of our Bangladesh players, kabaji is a source of entertainment and excitement. However, we also recognise that for a small number of people, gambling can become a problem. That is why kabaji provides a full suite of responsible gaming tools, resources, and support channels that are freely accessible to every registered user.
kabaji strictly enforces a minimum age requirement of 21 years for all account registrations. We verify player age during the Know Your Customer (KYC) process and actively monitor accounts for signs of underage access. Any account found to belong to a person under 21 will be closed immediately and all funds returned in accordance with our terms.
Gambling at kabaji is intended to be a leisure activity โ like watching a BPL cricket match or enjoying a favourite game. If at any point it stops feeling like entertainment, we encourage you to use the tools on this page or reach out to our support team at [email protected].
For adults aged 21 and above only. kabaji does not permit any person under the age of 21 to register, deposit, or participate in any game or betting activity on this platform. Parents and guardians should use device-level parental controls to prevent minors from accessing online gambling services.
๐ ๏ธ Tools to Stay in Control
kabaji provides the following responsible gaming tools directly within your account. All tools are free, immediate, and require no waiting period to activate. Contact [email protected] to enable any of the features below.
Deposit Limits
Set a daily, weekly, or monthly deposit cap on your kabaji account. Once your chosen limit is reached, no further deposits will be accepted until the limit period resets. Limits can be lowered at any time with immediate effect. Increases take 48 hours to apply โ a deliberate cooling-off window.
Time-Out / Session Limits
Use the session time limit feature to cap the amount of time you spend on kabaji in a single sitting. You can also set a session reminder that notifies you after a chosen interval โ 30 minutes, 1 hour, or 2 hours. When the time-out expires, your session ends automatically and you are logged out.
Loss Limits
Define the maximum amount in Bangladeshi Taka (เงณ) you are comfortable losing in a given period. Once your loss limit is hit, further wagering is blocked for that period. This tool prevents chasing losses โ one of the most common patterns in problem gambling behaviour.
Cool-Off Period
Take a short break from gambling without permanently closing your account. A cool-off period of 24 hours, 48 hours, 7 days, or 30 days can be activated instantly. During this period, you cannot deposit, wager, or access any gaming content. Your account data remains intact for when you return.
Self-Exclusion
If you feel gambling is significantly affecting your life, self-exclusion allows you to close your kabaji account for a defined period of 6 months, 1 year, or permanently. During self-exclusion, kabaji will also suppress any promotional communications. Reinstatement after a self-exclusion period requires a review by our responsible gaming team.
Activity History Review
Every kabaji account includes a full transaction and wagering history log. Reviewing your activity regularly helps you stay aware of your actual spending patterns versus your perceived spending. Access your history at any time via your account settings, with no restrictions or fees.
โก Quick-Access Responsible Gaming Tools
All of the following tools can be activated by contacting kabaji support at [email protected]. Our support team is available 24 hours a day, 7 days a week, including Eid holidays and national events.
Deposit Limit
Daily / weekly / monthly caps on deposits
Session Timer
Automatic logout after your chosen time
Loss Limit
Block wagering after a set loss amount
Cool-Off
1-30 day break, account stays intact
Self-Exclusion
6 months to permanent account closure
History Log
Full wagering and deposit records
โ ๏ธ Warning Signs to Watch For
Problem gambling can develop gradually and is often difficult to recognise in oneself. kabaji encourages all players to periodically reflect on their gambling habits. The following are common warning signs that gambling may be becoming harmful rather than recreational.
- ๐ด Spending more money on gambling than you can comfortably afford to lose
- ๐ด Chasing losses โ continuing to bet to try to recover money you have already lost
- ๐ด Neglecting work, family responsibilities, or daily routines because of gambling
- ๐ด Borrowing money from family, friends, or financial services to fund gambling
- ๐ด Feeling anxious, irritable, or restless when not gambling or when trying to stop
- ๐ด Lying to people close to you about how much you gamble or how much you have lost
- ๐ด Using gambling as a way to escape stress, depression, or difficult personal situations
- ๐ด Repeatedly making unsuccessful attempts to reduce or stop gambling on your own
If you recognise two or more of these signs in your own behaviour, please reach out for help. You can contact kabaji's responsible gaming team at [email protected], or seek confidential support from a mental health professional. You are not alone, and help is available.
How to Activate Self-Exclusion
Requesting self-exclusion at kabaji is straightforward and takes effect within one hour of your request being confirmed. Follow these steps:
Contact Support
Send an email to [email protected] with the subject line "Self-Exclusion Request". Include your registered username and your chosen exclusion period (6 months, 1 year, or permanent).
Identity Verification
Our responsible gaming team will verify your identity to ensure the request matches the account holder. This is a safeguard to prevent third parties from locking your account without your consent.
Confirmation and Lock
Once verified, your account will be locked within one hour. You will receive a confirmation email. All marketing communications from kabaji will be immediately suppressed.
Pending Withdrawals
Any balance remaining in your kabaji account at the time of self-exclusion will be processed as a withdrawal to your registered payment method (bKash, Nagad, Rocket, or bank account) within 5 business days.
Reinstatement (if applicable)
At the end of a fixed exclusion period, reinstatement is not automatic. You must submit a written request to [email protected] and complete a responsible gaming review before access is restored. Permanent self-exclusions are irreversible.
๐ Age Verification Policy
kabaji enforces a strict minimum age of 21 years for all users on the platform. This requirement applies to account registration, deposits, bonus claims, and participation in any game or betting market. kabaji does not make exceptions to this rule under any circumstances.
During the KYC verification process, all users are required to submit a valid government-issued photo ID โ such as a National Identity Card (NID), passport, or driving licence โ to confirm they meet the 21+ age requirement. Accounts that cannot be verified will have withdrawal privileges suspended until verification is complete.
If kabaji has reason to believe that an account is being used by a person under 21 โ based on account activity patterns, a tip from a third party, or KYC document review โ the account will be suspended immediately pending investigation. kabaji takes underage gambling seriously and cooperates fully with any lawful request to investigate suspected underage access.
Protecting young people is a shared responsibility. If you are a parent or guardian in Bangladesh and you believe a person under 21 in your household may be accessing kabaji or any other online gambling site, please contact us at [email protected] and consider installing parental control software on shared devices.
๐ฌ Getting Help and Support
If you or someone you know is struggling with gambling-related harm, please do not hesitate to reach out. kabaji's support team is available around the clock and will treat all responsible gaming enquiries with complete confidentiality and compassion.
โ๏ธ kabaji Responsible Gaming Team
Email [email protected] at any time with the subject line "Responsible Gaming Help". A dedicated team member will respond within 24 hours and guide you through the available tools and options. All communications are treated as strictly confidential.
๐ง Speak to a Professional
kabaji strongly encourages players who believe gambling is affecting their mental health to speak with a qualified counsellor or psychologist. Mental health services are available across Bangladesh in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and other cities. Your GP or nearest hospital outpatient clinic can provide a referral.
๐จโ๐ฉโ๐ง Talk to Someone You Trust
Sometimes the most effective first step is an honest conversation with a family member, friend, or religious adviser. Sharing your concerns with someone you trust in Bangladesh's close-knit community network can provide both emotional support and practical accountability.
๐ต Block Gambling Sites on Your Device
In addition to kabaji's own self-exclusion tool, you can install third-party website-blocking software on your phone or computer to prevent access to all gambling sites. Apps such as Gamban, BetBlocker, or your mobile carrier's family-control features can provide a device-level barrier when you need extra support.
Remember: Seeking help for a gambling problem is a sign of strength, not weakness. kabaji is on your side. Reach out to our team at [email protected] โ we are here to help, not to judge.
๐ Principles of Responsible Play
kabaji encourages all players to adopt the following habits to keep gambling enjoyable and within healthy boundaries:
- โ Set a strict budget before you start playing and treat any losses as the cost of entertainment โ just like a cinema ticket or a restaurant meal.
- โ Never gamble with money reserved for rent, groceries, utilities, or family needs. Your financial security comes first, always.
- โ Take regular breaks during your session. Step away, drink some water, and check in with how you are feeling emotionally before continuing.
- โ Understand that all casino games and betting markets carry a house edge. Winning is never guaranteed, and long-term profit from gambling is not a realistic financial strategy.
- โ Avoid gambling when you are tired, stressed, upset, or under the influence of alcohol. Emotional and impaired decision-making increases risk significantly.
- โ Keep gambling as one of many leisure activities in your life โ not the primary one. Maintaining balance with family, sport, and social activities in Bangladesh keeps perspective healthy.
- โ Use kabaji's responsible gaming tools proactively, before a problem develops โ not only after one has taken hold.
Play Smart, Play Safe ๐ก๏ธ
kabaji is built for entertainment. Use our responsible gaming tools to stay in control, explore our games at your own pace, and enjoy everything kabaji has to offer โ responsibly. 21+ only.